Shipping Info & Operating Hours

Shipping Info & Operating Hours

  • All orders must be placed by 3pm ET/12pm PT to ship the same day.
    Once your order ships, you'll receive a tracking email.
    • Orders placed on Friday will ship the following Monday.
      If you want your order to be delivered on Saturday, you must place your order by Friday, 3pm ET/12pm PT and select Saturday Delivery at checkout (premium charge).
  • Requests for specific shipment dates CANNOT be accommodated.
  • All perishable items are shipped Priority Overnight (fresh truffles, caviar, butter, frozen products).
  • All other items are shipped Ground. Allow 5-7 business days for delivery.
  • Delivery times vary between 8am-8pm local time and may be impacted by inclement weather or National holidays.
  • For more questions email help@urbani.com