I had left a bad review previously because in truth I did not feel I received a good product. Some reason the truffles we received did not smell or taste like those we were used to eating. I let the review and sent a note to the company and to their credit, without any hesitation, Nazzareno Miele himself reached out to me. We discussed how we used the truffles and he immediately offered a full refund. He sent me a Fed Ex Label. He was so nice that I, in fact, asked him for the option of possibly receiving a replacement rather than a return. He had said he was sold out this season. I returned the product, but I have to say I am happy to try this again when the black truffles are back in season--and this time I will probably just go down to the store itself. All businesses face some bad days--great businesses recognize how to rebound, and they will always win my loyalty. Nazzareno, thank you, and I look forward to trying you again soon.
I’ve tried many Truffle Slicers and this is by far the finest quality !
The order was dispatched and shipped quickly and I received it within 2 days. This Truffle slicer is a great value for the price paid. Well made, shaves thinly, and can easily be adjusted. Cleans easily and stores safely as the blade retracts flush to the body. Highly recommended. Customer Support quickly answered my questions before purchasing.